The whole world increasingly relies on Skype. Unfortunately, recently this causes for many of us big trouble. What’s going on? Is today’s downtime just another coincidence? Fortunately, for today’s issue a fix is now available.
Around noon several people contacted us what was going wrong with their Skype. A little bit later it appeared Skype was facing serious trouble. Many users world wide were unable to use the service. It became clear we were not suffering alone.
Temporary fix available
A temporary fix has been announced on Skype’s blog, follow them for more updates. The proposed fix can be found below. Update: We added some screen shots because we received several questions about the Windows procedure.
Windows
- Click Start (Windows button left bottom corner), type run and press Enter. (On Windows XP: Click Start and then Run.)
- Type %appdata%\skype and click OK (see image below).
4. If you cannot find this file:
- Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
- Type the following and click OK. control folders
- In the View tab, ensure that Show hidden files and folders is enabled.
- Repeat steps 1-3.
IF still not working
1. Reinstall skype
- Click Start
- Control Panel
- Programs and Features
- Click Skype in the list and Uninstall
3. Type %appdata%\skype and click OK
4. Delete all files in the window.
5. Reinstall Skype
